After 18 months of inactivity we will archive an account. For security purposes, during the archiving process, we remove all information associated to the account other than then User Name and Password.

If you wish to reactivate an archived account and you remember your login credentials, simply attempt to login to your Webkinz World account to initiate the automatic account recovery process. You will be able to login to your account after 24 hours.

155,379 likes 140 talking about this. Webkinz is the award-winning virtual world of pets for anyone who loves fun! Try it on iOS, Android, PC or Mac! If you forgot your username or password, you can go to the Webkinz World homepage and click on the 'Forgot Login' button. If you're already provided your email for the account, you can choose this option to recover the login information. Forgot or Change My Webkinz Username/Password. Please click on “Contact Support About this Issue” and submit the following essential information: We require complete and accurate information in order to process your request. Required information: -Username.First Name of the User.Date of Birth of the User (YYYY/MM/DD). In order to limit 3rd party ads visible to your child, control chat or to request your child's account deletion, please set up your Parent's Account. Webkinz® - Parent's Account Webkinz - the stuffed animal that comes alive online in Webkinz World.

If you wish to reactivate an archived account and you do not remember your login credentials, simply click the “Contact Support about this issue” button below for further assistance.

Forgot Webkinz Info

Please note that if an account remains inactive for a period of 7 years, Ganz will then delete that account.

I Forgot My Webkinz Account Name

If you already have an account have your parent visit the Parent’s Area from the home page and create a Parent’s Account. The parent’s email they use to create their Parent’s Account can also be used to recover your Webkinz World user name and password. Then, if you ever forget your login information, just click the “Forgot Login?” button on the login screen, choose the Parent’s Email option, and then enter the parent’s email they used to create their Parent’s Account. Your user name and a link to reset your password will then be sent to that address and you’ll be back in Webkinz World taking care of your pets in no time!